How do I set up an Ohio Business Gateway account or add an accountant user?

Ohio Business Gateway (OBG) is a site designed to be a one-stop-shop for filing and paying various types of Ohio taxes for businesses. OBG can be a challenging site to use. In general, you have to give yourself access to each service area (sales tax, CAT, etc) and then give yourself access to each transaction type within that service area. And if you want Charitax to help, you can add us as an accountant user.

To give Charitax access and set up Ohio Business Gateway for yourself:

Step 1 - Charitax will submit a request first (you will get an email notification and a notification through the app when this is done).

Step 2 - Login to your Ohio Business Gateway > If you have multiple companies, choose the appropriate one from the dropdown > Go to Lock Icon > “Requests for Account Access” > hit the check mark to approve us (where it says Eric Bisignano/Charitax LLC).

Step 3 - Go to Lock icon > Service Areas > select which ones you need (sales tax, CAT, etc).

Step 4 - Go to Lock icon > Transaction Types > select which ones you need.

For Commercial Activity Tax, choose CAT Annual, CAT Payment, CAT Quarterly (Includes Estimate), and CAT registration. (this should cover most CAT related filings you would ever need)
Repeat this logic for other service areas you need access to.

Step 5 - Go to Person icon > Access Requests > scroll to bottom to Service Area Access Requests > click the + sign for all the Service Areas listed

Step 6 - Go to Lock icon > Service Area Access Management > Requested Service Area Access > click the check mark to give yourself access to each Service Area listed

Step 7 - Go to Lock Icon > User Authorization > Permission Template > click all 5 radio buttons (read, edit, create, delete, submit) to give them a blue checkmark > click Copy Permissions (all check marks below should activate and turn blue) > click SAVE

That should work! Go to Home Icon > New Transaction tab. You were successful if you can go to the Home icon and see the service area/transaction types you requested listed under New Transaction tab.